Podcast

ELTV isn’t a silver bullet — it’s a conversation starter

Stop chasing the “perfect” ELTV calculation. Learn why the most effective People teams pick a defensible formula, track it over time, and use trends to…

Aug 15 •

Podcast: The What, Why, & How of Creating an Employee Journey Map

In this episode of The Modern People Leader, Jessica Zwaan and Joris Luijke break down how journey maps help HR teams reduce chaos, align…

Jul 23 •

Podcast: The Metrics People Teams Should Actually Track

Learn how to level up your HR metrics game with insights from Jessica Zwaan. Discover the three layers of HR metrics, why AI won’t fix bad analytics…

Jul 2 •

Podcast: How to Hire for People Ops as a Product Team

Learn how to hire for a People Ops team that operates like a product org. This guide covers the five essential skills, how to find T-shaped talent, real…

Jun 6 •

Podcast: Four ways to build "HR squads"

Discover how forward-thinking HR leaders are ditching traditional org charts and adopting agile squad structures. Learn how to build cross-functional HR…

May 23 •

Podcast: Nobody gets People Ops as a Product 100% right (and that's ok)

Go listen to our recent episode on The Modern People Leader where we talked about “human ops” versus “people ops”, the sprint planning process for my…

May 9 •

Podcast: The story behind Jessica's obsession w/ People Ops as a Product

👋 This is a free edition of the MPL Build Newsletter—resources for running your people people team like a product team.

Apr 15 •

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