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We’re All Builders Now: Why HR Should Stop Shopping and Start Shipping
Why the Future of People Ops isn’t about buying your way to solutions
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Effective Data Visualization for People Ops Metrics: Telling Stories with Numbers
Apr 30, 2025
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Jessie Zwaan
5
Top 10 Metrics in People Ops as a Product
Apr 25, 2025
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MPL Build
7
How to Lead People When Change Never Stops
Sep 29, 2025
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Jessie Zwaan
9
Understanding ELTV - The Hidden Metric Capable of Revolutionizing People Operations
May 6, 2025
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MPL Build
5
Recent posts
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Why Employee Engagement Surveys Fail (And How Cohort Analysis Fixes Them)
Most employee engagement surveys produce averages that hide the real story. In this article, we explore why traditional surveys fail and how HR leaders…
Mar 9
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Jessie Zwaan
4
Podcast: Run an Employee Base Audit
Learn how to run an employee-based audit with Pete Fader (Founder, Incompass Labs) and Jessica Zwaan (COO, Talentful). In this episode of The Modern…
Jan 20
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MPL Build
2
Let's Be Honest: When Work Goes Sideways
What to do when your perfect People Ops frameworks meet real-world chaos. A practical guide to leading with clarity when everything breaks.
Oct 13, 2025
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MPL Build
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Jessie Zwaan
6
How to Lead People When Change Never Stops
Tired of “change management” that doesn’t work anymore? Discover a science-backed approach to leading teams through nonstop transformation — from…
Sep 29, 2025
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Jessie Zwaan
9
How to Build a Business Case That Actually Gets Approved
Struggling to get exec buy-in for People Ops initiatives? Learn how to link culture and engagement to revenue, profit, and ROI to win approvals.Want me…
Aug 20, 2025
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MPL Build
7
ELTV isn’t a silver bullet — it’s a conversation starter
Stop chasing the “perfect” ELTV calculation. Learn why the most effective People teams pick a defensible formula, track it over time, and use trends to…
Aug 15, 2025
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MPL Build
4
Why Your People Team Needs an AI Fair Use Policy (And How to Build One That Actually Works)
This one goes out to everyone who's been secretly using ChatGPT to draft every single slack message and meeting agenda, and still feeling like they're…
Aug 8, 2025
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MPL Build
3
Podcast: The What, Why, & How of Creating an Employee Journey Map
In this episode of The Modern People Leader, Jessica Zwaan and Joris Luijke break down how journey maps help HR teams reduce chaos, align…
Jul 23, 2025
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MPL Build
6
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