Effective Data Visualization for People Ops Metrics: Telling Stories with Numbers
In my previous post, I shared my top ten favorite metrics for People Operations teams adopting a product mindset. But having these metrics is only half the battle. Even the most insightful data points become meaningless if they're presented poorly or fail to tell a compelling story.
I've sat through countless meetings where really useful insights were buried in confusing spreadsheets, misused pie charts, or overwhelming dashboards with dozens of metrics competing for attention. I've also delivered my share of lackluster presentations before learning the art of data storytelling. Trust me, I’ve really done my fair share of bad story telling, so I’m speaking from experience when I say there are some easy tips to help you show your metrics in a way that is much more compelling than may meet the eye.
Most People professionals weren't trained in data visualization. We're often stronger in emotional intelligence than in creating compelling charts that drive decision-making. Yet as People Operations becomes increasingly strategic, our ability to translate complex people data into clear visual stories has become a critical skill. To get a technology-focussed founder to understand the impact of attrition, telling them an anecdote can pull the heart strings, but showing the impact on team performance, the bottom line, or a product roadmap, is often the kind of systemic visualisation that can really drive a quick and effective decision.
A transition from simply collecting metrics to presenting them effectively can transform how your organization views the People function. When done right, visualization turns abstract numbers into concrete insights that influence business decisions and aid understanding. Rather than drowning your colleagues in data, you're guiding them through a narrative that makes the path forward clear.
So today I'll share practical approaches to visualizing People Ops metrics, common pitfalls to avoid, and how to build dashboards and presentations that actually drive action. Because the goal isn't just to show what's happening with your people data—it's to make it impossible to miss why it matters and what to do about it.
Why Data Visualization Matters in People Ops
Our brains are wired for visual information. I’ve heard that our working memory struggles to hold more than 7 items simultaneously when processing text or numbers (ok, I just looked this up, apparently it’s even lower - which is truly ironic given the sentence I wrote being literally about how efficiently a human can remember numbers). That said, we can interpret visual patterns almost instantaneously. This isn't just faster—it fundamentally changes how information is processed and remembered.
Keep reading with a 7-day free trial
Subscribe to MPL Build to keep reading this post and get 7 days of free access to the full post archives.